Their care. Your family.
Your time back.
A new diagnosis lands and brings four specialists, three insurance portals, six prescriptions, and a binder of EOBs with it. You're a daughter or a husband, not a case manager. Health Agent reads the documents, calls the providers, drafts the insurance appeal, and keeps the timeline. You stay with the person.
You stay with the person. Health Agent does the rest.
The system is built for full-time case managers. Family caregivers don't have one of those at home.
The cases that take the most attention — a parent's new chronic diagnosis, a spouse's post-surgical recovery, an aging family member's drug interactions — are the same cases the system makes hardest to navigate. The work that helps the person is buried under the work that doesn’t.
- Five disconnected portals. MyChart, Aetna, Medicare, Walgreens, Quest Labs — none of them talk to each other. The caregiver is the manual integration layer.
- 45-minute holds to schedule a single specialist appointment. Or to ask why a claim was denied. Or to confirm a prescription transfer.
- Claims denied at the first pass. Most patients never appeal; of those who do, a substantial share win on appeal (KFF reports insurers overturn roughly 41% of denials on internal appeal). The appeal is the work nobody has time to write.
- The same intake form, every visit, every provider. Twelve pages of paperwork that could be ten seconds of pre-fill from a record you already have.
- A timeline you keep rebuilding. Every new test moves three dates. You re-do the chronology every week.
- An emergency contact list nobody fires when nobody answers the phone.
One shared context. You don’t re-explain the medication list eleven times.
A patient in Health Agent carries one shared context — medications, conditions, allergies, providers, insurance, recent encounters, family contacts. Every capability draws on that context. You upload the documents once; the work proceeds in the order you need it.
Decode the denial, draft the appeal
Upload the denial letter. Health Agent extracts the reason code, builds medical-necessity arguments from the patient record, cites operative policy language, and produces a complete appeal — every draft saved and private to you.
The appeal is the front door. Behind it is a hospital-grade toolkit on one patient context.
Health Agent comes with more than a hundred tools that actually work together — all on one record for the person you’re caring for. A taste of what’s waiting inside:
Records, wherever they live
- All your records, in one place — gathered from your hospitals and clinics so you stop carrying paper
- Nationwide reach — finds records from providers across the country, not just one system
- Your Medicare history — claims, coverage & drug plan, pulled together for you
- Even older clinics — generates the formal records request when a clinic isn’t set up for digital sharing
- Your right to your records — builds the request for the full record the law entitles you to
Wearables & daily signals
- Fitbit, Garmin, Oura — heart rate, sleep, activity
- Dexcom CGM — continuous glucose with high/low alerts
- Anomaly detection flags sudden HR, sleep, or glucose shifts
- All of it on the same timeline as the clinical record
Medications & pharmacy
- Interaction checks — catches risky drug-drug and drug-food combinations
- FDA recall & safety alerts on the meds you actually take
- Refill coordination and an e-prescription route
- Cost help — finds assistance programs and cheaper alternatives
Labs, vitals & tracking
- Lab trends — A1c, kidney, thyroid plotted over time with normal ranges
- Vitals history from connected devices and manual entry
- Symptom & photo tracking — rashes and wounds compared over time
- Medication-impact — side effects correlated to the date a drug changed
When minutes matter
- Missed-check-in cascade — parallel calls & emails to every contact
- The right local emergency number across 15 country codes
- Emergency playbooks — chest pain, stroke, severe allergy decision trees
- Advance directives — living will & DNR templates with the right visibility
Specialists, mind & coordination
- Second-opinion routing to public programs by specialty & insurance fit
- Provider search against the NPI registry, in-network
- PHQ-9 screening & mood tracking, with the SAMHSA locator
- Records-request generator — the right form, to the right office
This is a slice, not the index. Some integrations activate per institution or per credential; each works off your one shared patient context.
The most sensitive thing your family has — treated that way.
Your records aren't a product to be sold or a dataset to be mined. They stay private, protected like the most sensitive thing your family has, and under your control — you decide what's shared, and with whom. Most apps ask you to trust that. Health Agent is built to earn it.
Most apps are the same every day. Health Agent gets your loved one’s next day ready overnight.
While you sleep, Health Agent gets the next day ready — the latest guidance for their conditions, medication reminders pre-staged, and prep notes for the day’s appointments waiting before morning. It happens on its own, whether or not you opened the app.
File it once. It’s documented, sealed, and yours to keep.
When you file an appeal through Health Agent, it’s recorded and sealed — a permanent, private record of exactly what was sent and when. If you ever need to prove the appeal happened, you can — without scrambling through old email or hearing “we never received it.”
A real conversation — contact Bonis Systems directly.
Health Agent is a Bonis Systems LLC product — an AI-native firm with no sales team and no procurement queue. A free tier is live; Pro and Family paid tiers are published on the pricing page. If your situation is unusual — an out-of-country family member, a particularly tangled insurance history, a chronic condition with a deep document trail — reach out and you get a real conversation, not a ticket queue.